Troubleshooting: WB1000 - M5 WIFI Icon is Red

Connecting your M5 to WiFi can sometimes be challenging, so below are structured steps to help you resolve any connectivity issues.

Prerequisites:

• Ensure the station is fully assembled with all parts and batteries properly installed.
• Have a working smartphone with an active internet connection ready.
• Confirm access to a reliable 2.4 GHz WiFi network (note: 5 GHz networks are not supported by the M5 gateway).

Check WiFi Frequency:

• Access your router's settings via a web browser or the mobile app provided by the router's manufacturer. Navigate to the WiFi settings section and ensure the 2.4 GHz band is active.
• If you are unsure how to access your router settings, consider contacting your internet service provider for help.

Signal Strength and Distance:

• Move the M5 closer to the router to improve signal strength.
• Keep the M5 away from potential sources of interference, such as thick walls, metal objects, or other electronic devices that could disrupt the signal.

WiFi Repeater Issues:

• If you are using a WiFi repeater and experiencing issues, try disabling the repeater and connect the M5 directly to your router to see if this resolves the problem.

SSID and Password Verification:

• Double-check that you have entered the correct SSID (network name) and password for your WiFi network. Ensure there are no typographical errors and that you are mindful of case sensitivity.
• Carefully re-enter the WiFi details on your M5 device to ensure all information is correct.

Initial Setup Troubles:

• If you do not initially see the "WXM MinerM5" WiFi name for setup, keep trying as it may take several attempts to establish a connection.
• Verify that your WiFi supports 2.4 GHz signals. Consider using a different smartphone to facilitate setup, if possible.
• Watch our helpful video for step-by-step guidance: Watch Video
  
  

Additional Resources:

Here is a detailed video guide of how to setup your M5's wifi connection:

For more detailed troubleshooting steps and information, visit our documentation page: M5 Troubleshooting

If you're still facing an issue you can't solve, please don't hesitate to contact our support.